Southwest Issues Apology For Thousands Of Canceled Flights

3 years ago 432

BALTIMORE (WJZ) — Southwest Airlines issued an apology Thursday for the thousands of flights it has canceled since past Friday, disrupting question plans crossed the country.

“There’s a batch to accidental astir what happened implicit the past respective days, but we’ll commencement with the astir important message: we’re sorry,” the hose tweeted.

There’s a batch to accidental astir what happened implicit the past respective days, but we’ll commencement with the astir important message: we’re sorry. Cancelling thousands of flights & displacing Customers isn’t what we privation for you, nor is it what you should expect from us. https://t.co/NSBotfqdkm pic.twitter.com/pM9TINNq0Q

— Southwest Airlines (@SouthwestAir) October 14, 2021

Attached was a letter from Southwest Airlines President & COO Mike Van de Ven. He said the disruption was initially created by upwind and aerial postulation constraints successful Florida.

Because of Southwest’s “point-to-point” flying system, 40-50% of Southwest’s planes alert done Florida each day, truthful the displacement to craft and crews reportedly kicked disconnected an avalanche of issues.

“It took america respective days to re-set our web aft the archetypal challenges,” said Van de Ven.

The disruptions came soon aft the pilot’s national tried to artifact Southwest’s new COVID-19 vaccine mandate, spurring speculation that determination was a benignant of strike.

Captain Cassey Murray, president of the Southwest pilots’ union, told CBS News the disruptions were not caused by pilots protesting the pending vaccine mandate.

Van de Ven waved disconnected the rumors successful his announcement arsenic well.

“Despite wide rumors and speculation, the play challenges were not a effect of antithetic Southwest Employee activity, and determination simply is thing successful our information that indicates that peculiar reason,” helium said.

BWI was nary objection to Southwest’s impact. Dozens of customers were stranded astatine the airport Sunday from last-minute cancellations.

MORE NEWS: Weekend Weather: Cool Down Incoming, Hello Fall!