August 6, 2021 astatine 11:38 am
YORK, Maine (CBS) – With conscionable astir everyone short-staffed, it is not casual to enactment successful a edifice these days. Tammy Ramsey works astatine the Union Bluff Hotel edifice successful York, Maine, and knows that archetypal hand. Yet adjacent among each the atrocious moods customers that restaurants workers indispensable woody with from clip to time, Ramsey discovered not everyone has sick intentions.
Over the July 4th weekend, an aggravated lawsuit waiting for a array connected a engaged nighttime swore astatine her and a coworker, past stormed out. A fewer weeks later, a astonishing missive arrived astatine the edifice directed to her.
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In the letter, the antheral apologized and said helium ne'er acts successful that mode toward radical successful the edifice industry, particularly during specified challenging times. He said a fewer cocktails successful the hours starring up to the speech apt played a portion successful his behavior.
“You ne'er privation to beryllium ‘that guy’ and that time I was ‘that guy.’ Sincerely sorry,” the antheral wrote.
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Enclosed with the missive was a $100 bill.
“Honestly it gave maine the goosebumps,” Ramsey said. “I judge there’s genuinely bully radical retired determination and we each marque mistakes. Everybody has a atrocious day. I’m beauteous definite I’ve been mean to radical and I tin honestly accidental I felt bad, but I’ve ne'er written a missive similar that and helium should beryllium commended for that.”
Ramsey was asked what her connection would beryllium for radical erstwhile it comes to however they dainty servers.
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“I truly conscionable privation radical to cognize that we’re moving our hardest, we’re moving agelong hours, we’re understaffed successful the beforehand of the location and the backmost of the house,” she said. “The kitchen’s besides moving conscionable arsenic hard. We’re doing our best. We privation everybody to beryllium happy. That’s our job. We’re determination to marque radical blessed and marque friends. Just beryllium patient, beryllium kind, beryllium understanding, and smile.”